Privacy policy
This policy concerns compliance with privacy and data protection legislation and applies to all handling and storing (processing) of personal information.

Processing of personal data means within the context of this policy action or combinations of actions, regardless if they are automated or not, the collection, registration, organization, categorization, storing, modification, reading, usage, transfer, adjustment, combination, limitation, or destruction and similar of personal information.
The objective of this policy is to ensure secure handling and management of personal information and compliance with applicable rules and legislations.
Cloudist Solutions supports and respects international laws and standards on human rights. Cloudist Solutions is specifically committed to complying with the data protection legislation and relevant regulations applicable in Sweden.
Furthermore, Cloudist Solutions recognizes that privacy is important to its customers and users and is committed to respect and safeguard the privacy of data subjects.

Data protection principles

Last updated: 2025-04-02
The data controller is Cloudist AB, org.nr. 559269-6313, (“Cloudist”, “we”, “us” or “our”).

The following principles shall apply to the processing of personal data:

  • Personal data shall only be collected and processed if it is done
    o Fairly and lawfully
    o To the extent necessary
    o For a legitimate purpose
    o In an adequate, relevant and necessary manner in relation to the purpose.

  • Personal data shall not be processed or retained longer than is required or necessary by law for operational purposes, effective customer care and relevant commercial activities.

  • The personal data shall be kept accurate and reasonably up-to-date.

  • Apply current practices to communicate what data is being collected about customers and for what purpose.

  • Use consent for the collection and processing of personal data where required.

  • Provide individuals with information about what personal information is stored about them, allow correction of stored personal information, means to request deletion of personal information.

Purpose and legal basis for processing personal data
Cloudist collects and processes personal information for legitimate business purposes, including entering into and performing business contracts with you, or the company you work for, or collaborating with other business partners, marketing Cloudist and its services and products, or as otherwise permitted or required.

The following are examples of business purposes for which Cloudist processes the following data:

Visitor or potential customer
Name, telephone number and e-mail.
Legal basis: Balance of interest
We save the information for 5 years or until the information is desired to be removed.

Active customer
Name, phone number and email.
Send customer surveys by email.
Legal basis: Balance of interests
We save the information for 10 years after the end of the business relationship.

Supplier
Name, phone number and email.
Send customer surveys by email.
Legal basis: Balance of interests
We save the information for 10 years after the end of the business relationship.

Recruitment
Name, phone number and email.
CV
Legal basis: Balance of interests
We save the information as long as the various discrimination laws may be relevant.

Social media
Information about followers and comments/activities.
Legal basis: Balance of interests

 

General about data processing
Unless otherwise stated in specific relationship agreements or personal data collection agreements, data processing is carried out for the purpose of providing operational services, effective customer care and relevant commercial activities.

With whom we may share personal data
Cloudist never sells your data to a third party. We only share your data with the suppliers and partners we use to provide our services, i.e. the following categories of recipients:

  • Distributors of licences to software manufacturers

  • Software manufacturers for licence management

  • Partners for marketing

  • Distributors of hardware and services

We may also disclose personal data to authorities when it follows from legal requirements or Cloudist otherwise assesses that there are reasons for such disclosure, e.g. to law enforcement authorities when they request information to prevent and investigate suspected offences. Personal data may also be disclosed to other recipients when it follows from legal requirements, other statutes or authority decisions or when it is necessary for Cloudist to be able to protect its right, e.g. in insurance matters.

Cloudist does not transfer personal data to third countries. For social media, each platform provider is responsible for their third country’s transfer.

Your rights as a data subject
In accordance with applicable data protection legislation, you have the following rights, subject to certain conditions and exceptions:

  • The right to information and access to your personal data, including the right to data portability.

  • The right to withdraw any consent

  • the right to have personal data rectified or updated

  • the right to be erased (“right to be forgotten”)

  • The right to restrict processing

  • The right to object to certain processing

  • You have the right to submit any complaints regarding Cloudist’s compliance with data protection laws to the Data Protection Authority.

About us
Cloudist is an innovative Swedish distributor of automated cloud services with a pay-as-you-go model that enables IT companies to free up resources and reduce their customers’ climate impact with a few simple clicks. To ensure that all cloud services are provided via secure and climate-smart data centre facilities, Cloudist has a strategic partnership with EcoDataCenter Group and Kolo DC.

Cloudist AB, org.nr 559269-6313
support@cloudist.se
+46 10 788 20 30